STUDIO POLICIES

General Policies September 2024-August 2025

The following policies are subject to changes at any time at the discretion of the Sing with Emily staff. 

Calendar

The following studio holidays are built-in days off, and will reflect the 46 total weeks of instruction per year.

Thanksgiving Holiday: November 25-30, 2024

Winter Break: December 16, 2024-January 4, 2025

Spring Break: March 31-April 4, 2025

July 4th Holiday: June 30-July 5, 2025

The studio will remain open for all other holidays. We do encourage students to reach out in advance for make-up lessons for any holidays that are not listed above (i.e. Labor Day, Memorial Day, Halloween, etc.).

Policy & Rate Changes

The policies and tuition rates are subject to change on an as needed basis, and inflationary increases to tuition are to be expected on an as needed basis.

Media Release

Sing with Emily may use photos, videos, and audio recordings of students and parents for online and print promotional materials. If you do not wish your image to be used, please email info@singwithemily.com.  


Lessons Fees & Cancellations

Monthly Membership (effective Sept 1, 2024)

Monthly memberships are available for students who take ongoing weekly lessons.

  • Tuition & Payment 

    • Monthly tuition remains the same regardless of the amount of lessons in the month (one lesson/week, unless otherwise scheduled for a make-up lesson). The monthly fees are reflective of the 46 weeks of instruction per calendar year (Sept 1, 2024-Aug 31, 2025). 

    • There are no refunds for missed lessons, and periodic rescheduling is allowed with 24+ hours notice. Tuition reserves a student's time slot with their teacher, as well as participation in studio events and recitals. See Cancellation & Make-Ups section for more details. 

    • The monthly fee will be automatically charged to your account on the first of each month. Payments that are declined or not received by the 5th of each month will incur a $30 late fee. After this point, if payment is not received, lessons will be suspended until monthly payment and the incurred late fees are received in full.

  • Tuition Rates, as of Sept 1, 2024

    • 30-minute weekly lesson: $137/month

    • 45-minute weekly lesson: $196/month

    • 60-minute weekly lesson: $256/month

    • A $15 monthly discount is available for all families with siblings enrolled in lessons.

  • Cancellations & Make-Ups 

    • To cancel your monthly membership, we require written notice by the 15th of the month prior. Failure to provide proper notice will result in being charged for the coming month. Lesson day/time slots will not be held if lessons are paused or discontinued for any reason. If/when students begin lessons again, they will be charged the most current tuition rate. Credits or refunds for remaining lessons will not be issued for any reason.

    • Make-up lessons are provided for lessons that are canceled with 24+ hours notice. Outside of this window, make-up lessons will not be offered, even in the event of sickness and emergency. If you need to cancel a lesson with less than 24 hours notice, your student’s teacher will provide materials for your student to work on at home in lieu of an in-person lesson. 

    • Make-up lessons are non-refundable and cannot be applied as credits for upcoming lessons.

    • Make-up lessons do not expire as long as you remain an active private lesson student at Sing with Emily.

    • Should you need to cancel your monthly membership, makeup lessons are non-refundable and cannot be applied as credits toward upcoming lessons. For example, if you inform us in October that you plan to cancel at the end of November, any accrued makeup lessons cannot be used to cover November's tuition.

    • If a student discontinues lessons and later returns, their make-up lesson count will reset to zero.

    • Make-up lessons are subject to availability and may not occur with your weekly teacher. 

Drop-In Lessons 

Drop-in lessons are available anytime, but are subject to availability.

  • Payments & Cancellation

    • A credit card is required to hold a lesson spot. You will be charged for your lesson on the day of the scheduled lesson. Make-ups and refunds are available for lessons canceled with more than 48 hours notice. All other cancellations will not receive a refund or make-up lesson. 

  • Tuition

    • 30 minutes: $45/lesson

    • 45 minutes: $60/lesson

    • 60 minutes: $75/lesson

Studio Cancellations

  • Teacher Cancellations

    • If your teacher has to cancel a lesson, you will receive at least 24 hour notice (unless due to illness or emergency) and a substitute teacher will be provided. If a substitute teacher cannot be provided for any reason, students will be offered a make-up lesson at an agreed upon time. Refunds will not be issued in these instances.

  • Weather Related Cancellations

    • Weather-related cancellations will be sent via email. Cancellations will follow the public school guidelines. In the event of a weather cancellation, lessons will be offered virtually at their regularly scheduled time. If you choose to opt-out of a virtual lesson due to weather cancellation, a make-up lesson may not be provided.  

Group Classes

  • Make-ups are not provided for any group classes. 

  • If you change your mind about a class, you will have a 24 hour grace period to receive a full refund (minus any processing fees). There will be no refunds for cancellations after this 24 hour period. If an emergency occurs, please contact Emily via email or phone.

Lesson Locations

  • Sing with Emily Studio, 736 N Washington St., Naperville IL 60563 

  • The Laughing Academy, 3230 Glenview Road, Glenview, IL 60025 

  • Virtually via Zoom

Liability Release

I waive and release any and all claims for myself and my heirs against Sing with Emily, LLC, and any of its officers, directors, employees, agents, or sponsors for any injuries or illnesses which may directly or indirectly result from participation in classes. Unless written notice is given to the studio, permission is granted to Sing with Emily, LLC and its operators to seek medical treatment for the participant in the event they are not able to reach a parent or guardian. This waiver and release is valid from the date of my signature below, and shall remain effective unless and until modified in writing by the undersigned. I understand that Sing with Emily, LLC may, from time to time, photograph or video student work in the classroom and in performances for marketing and archival purposes. I hereby grant Sing with Emily, LLC permission to use photographs and videos in which I or my child appears for marketing, communications, and/or archival purposes. I waive any right to inspect or approve the finished product, including written copy that may be created in connection therewith. It is my understanding that no charge or special compensation is or will be required for my or my child’s service/s.

INCLUSIVITY STATEMENT. At Sing with Emily, we believe in the power of music to bring people together and enrich lives. We are committed to creating a welcoming and inclusive environment for all students, regardless of age, race, ethnicity, religion, gender identity and expression, sexual orientation, ability, socio-economic status, or any other aspect of identity. We strive to create a safe and respectful space where every individual can learn, grow, and share their love of music. We are dedicated to making our school a place where everyone feels seen, heard, and valued.